tab32 is a cloud-based dental practice management software (PMS) from tab32 that runs scheduling, charting, imaging, billing and patient texting in a web browser, with no office server. Its Alpine plan costs $125/mo in Year 1 and $225/mo from Year 2, the vendor says, and claims, attachments and eligibility checks are billed per use on top (checked October 21, 2026).
Quick verdict
tab32 suits a solo or small practice that wants one browser-based system and a published price. Many Capterra reviewers call it easy to use and praise the support, though most of those reviews are from 2017 to 2020. The recent reviews are harsher: a few describe contract and billing disputes. Before you sign, get the contract terms and the per-use fees in writing.
On paper, you get a public base price, a 14-day free trial, and data migration from Dentrix, Eaglesoft, Open Dental and 20+ other systems, the vendor says. Watch the usage fees, which grow with claim volume. The saved pages never mention a BAA, and several reviewers complain about X-rays, reporting or navigation.
tab32 at a glance
| Vendor | tab32 |
|---|---|
| What it does | Cloud dental PMS: scheduling, charting, imaging, billing and claims, patient communication, reporting |
| Who it’s for | Alpine: solo and small practices; Summit: multi-location groups and DSOs (vendor) |
| Pricing | Alpine Start-Up $125/mo Year 1, $225/mo Year 2+; Established Practice $225/mo; usage fees for claims, attachments and eligibility; Summit custom pricing (checked October 21, 2026) |
| FDA status | No FDA listing found under the vendor’s name (searched October 21, 2026) |
| HIPAA / BAA | The vendor says it is HIPAA-compliant and SOC 2 Type II certified; the saved pages don’t mention a BAA |
| Integrations | Stripe, DentalXChange, Vyne Dental, Pearl, Overjet, DrFirst, AutoRemind, DashCare, Liine, Power BI, BigQuery, Looker Studio; imaging sensors including Dexis, Schick and Planmeca (vendor) |
| User rating | 4.3 out of 5 from 41 reviews on Capterra (checked October 21, 2026) |
| Data checked | October 21, 2026 |
What is tab32?
tab32 is a browser-based dental PMS that the vendor sells as two products on one platform: Alpine for solo and small practices and Summit for multi-location groups and DSOs. The vendor says it has been in business since 2012, runs on Google Cloud, and is used by 1,000+ dental practices in 40+ states.
The vendor describes the daily flow in four steps: patients book online, eligibility checks run before the visit, the team charts and takes images in one clinical view, and claims with e-Attachments go out. Because it runs in the browser, there is no server to buy or back up. The vendor’s platform page says every location connects to one database, so a perio chart update or an eligibility check shows up in the other modules without an overnight sync.
The vendor says Alpine and Summit share the same core features and that a practice can move up to Summit without migrating data again. Summit adds cross-location dashboards, centralized claims, cross-location scheduling, a data warehouse in Google BigQuery, and a dedicated account manager.
Key features
- Scheduling: operatory management, an ASAP list and waitlist, and drag-and-drop appointments, per the pricing page.
- Clinical charting: odontogram, perio charting, clinical notes and treatment plans with multi-phase plans and acceptance tracking. The vendor lists templates for general dentistry, orthodontics, periodontics, pediatrics, oral surgery and endodontics.
- Imaging: X-rays, pano integration, photos and markup inside the chart. A vendor blog post says its imaging module, X-ray Studio, can capture images offline. The free trial doesn’t include X-ray setup; that comes with a paid plan.
- Claims and eligibility: electronic claims with e-Attachments, eligibility checks, ERA/EOB auto-posting and an appeals queue for denied claims.
- Payments: Stripe processing, stored cards, text-to-pay, eStatements and walk-out receipts.
- Patient communication: AutoRemind handles reminders, recall, confirmations and two-way texting; DashCare handles digital forms, consent and kiosk check-in. Both are add-ons on the pricing page.
- AI services: Voice Scribes for exam and recall notes, Voice Perio for spoken pocket depths, AI insurance verification, ERA/EOB scan posting and appeals handling, all billed per use. The platform page also describes PiAI, which the vendor says detects conditions on X-rays.
- Reporting: production, collections, scheduling and hygiene reports; a vendor blog post says the platform has over 90 reports. Summit adds benchmarking across locations and data warehouse access.
- Summit options: Open API access, custom integrations, ortho charting and payment plans, mobile-site support for employer-based mobile practices, and an MCP server for connecting AI agents to practice data.
tab32 vs. what a practice management tool should have
On the vendor’s own pages, tab32 meets every item in our Must have list except one: security information is published, but no BAA is mentioned. The other gaps are in the details, such as per-use prices that sit behind a “contact us”.
Must have
| Feature | Status | Note |
|---|---|---|
| Scheduling | Listed | Online booking is also shown as “Coming soon” among the pricing page add-ons |
| Clinical charting (perio, restorative, treatment plans) | Listed | Two reviewers found perio charting awkward or slow (2018) |
| Insurance claims and eligibility | Listed | Per-use fees per claim, attachment and eligibility check |
| Patient billing and payments | Listed | Stripe processing |
| Data migration from the current system | Listed | Last 2 years of appointments and linked records; migration pricing on request |
| BAA offered / security and HIPAA information published | Partial | Security claims published; no BAA mentioned on the saved pages |
Should have
| Feature | Status | Note |
|---|---|---|
| Cloud hosting (no local server) | Listed | Google Cloud, per the vendor |
| Imaging integrated or built in | Listed | No FDA listing found under tab32’s name |
| Reporting and analytics | Listed | BigQuery warehouse for Summit |
| Patient communication (reminders, texting) built in or integrated | Listed | AutoRemind included in Year 1, then a monthly fee |
| Public pricing | Partial | Alpine prices published; Summit, migration and some AI services on request |
| Training and onboarding | Listed | Guided migration onboarding on Established Practice; Learning System |
Nice to have
| Feature | Status | Note |
|---|---|---|
| AI features (notes, charting, insurance) | Listed | Voice Scribes, Voice Perio, verification, ERA/EOB posting |
| Multi-location support | Listed | Summit |
| Open API / third-party integrations | Listed | Open API and MCP server as Summit options |
tab32’s own pages don’t always agree. The pricing page lists online booking, ePrescribe and AI Imaging as “Coming soon,” while the home page, the platform page and an older blog post describe online booking and a DrFirst e-prescribing partnership as already part of the product. AI Imaging sounds like the PiAI radiology feature the platform page describes as live, though the pages never say the two are the same. Provider limits differ too: the platform and solutions pages say Alpine is for 1 to 3 providers, while the pricing page puts the Alpine Established Practice plan at up to 5. The platform page also says the AI features are included in both plans and not sold as add-ons, but the pricing page bills the AI services per use. Ask the vendor which of these your plan includes today.
FDA status and privacy
tab32 has no FDA listing under its name: we searched the FDA’s 510(k) and PMA databases on October 21, 2026, for “tab32” as applicant and device name and found no listing.
The pricing page says a coming AI Imaging add-on is an “FDA-cleared AI second-opinion on radiographs.” The vendor’s pages don’t name who makes it or give a clearance number, and we found no FDA listing under tab32’s name. The platform page lists Pearl and Overjet among its integrations, but the pages don’t say whether either is the AI Imaging product. If AI radiograph review matters to you, ask which company’s cleared product it is and look up that company’s 510(k) entry.
On privacy, everything comes from the vendor. The vendor says every deployment is HIPAA-compliant and SOC 2 Type II certified, with encryption at rest and in transit, role-based access, a full audit trail, and single sign-on through Azure or Google. It also claims a 99.9% uptime SLA. The saved pages don’t mention a BAA and don’t link a SOC 2 report, so ask for both before you move patient data.
Pricing
tab32 Alpine costs $125/mo in Year 1 and $225/mo from Year 2 on the Start-Up Package (up to 3 providers), the vendor’s pricing page says (checked October 21, 2026). The Established Practice plan, for practices switching from another system, is $225/mo for up to 5 providers and adds migration options.
- Claims: $0.20/claim; attachments $0.50/claim (all attachments on one claim).
- Eligibility checks: $1.25/check, per the home page FAQ. The pricing page asks you to contact the vendor for detailed per-use pricing on the AI services.
- AutoRemind: included in Year 1 with 500 messages a month, then $69/mo; extra messages are $0.08 each.
- Summit: custom pricing.
- Migration: data and imaging migration prices are on request.
The vendor says there is no setup fee on the Start-Up Package, and its pricing page headline says “No contracts.” For the Established Practice and Summit plans, the vendor says it will “discuss the right arrangement” during the consultation. A few reviews from 2022 and later describe contract disputes, and two say they kept paying under contract after they stopped using tab32, so read the agreement you’re handed line by line. The 14-day free trial needs a card on file, and the vendor says you won’t be charged until it ends.
The pricing page also has a calculator that compares tab32 with Open Dental. It runs on the vendor’s own assumptions about claim volume, attachments and server costs, so plug in your own numbers.
Pros (from user reviews)
- Easy to learn and use. Many reviewers call tab32 intuitive, simple or quick to learn, and one says new hires with no PMS experience picked it up easily.
- Helpful support. Many reviewers praise the support team. One reviewer in November 2018 says the team answered weekend texts within minutes. Most of this praise is from 2017 to 2020.
- Everything in one system. Having scheduling, charting, X-rays, texting and claims in one place gets praise from several reviewers.
- Access from anywhere. Several reviewers like logging in from home or while traveling, and one says the practice dropped its IT company after the switch.
- Patient texting and reminders. The texting, reminders and recalls get praise from several reviewers, and several name the Hello Patient module.
- A vendor that keeps changing the product. According to several reviewers, tab32 acts on their requests and updates often.
- Price. A few reviewers say it costs less than the alternatives or mention the new-practice discount.
Cons (from user reviews)
- Clunky in places. Several reviewers find parts of the software hard to navigate or disorganized, and a few say simple tasks take too many clicks.
- X-ray complaints. Several reviewers report imaging problems. Two reviewers in 2022 call the X-ray quality poor, one says X-ray Studio sometimes didn’t save images, and two early reviewers wanted X-ray capture on a Mac.
- Reporting. More flexible reports are a common request from several reviewers; the 2026 reviewer says custom reports need Excel or other software.
- Training needed. Plan for upfront training, several reviewers say. One in 2018 says there was no formal training after set-up.
- Support delays. Several reviewers say support was slow or hard to reach, including a 2023 reviewer with three other clinics who got no response for weeks.
- Contracts and billing. A few reviewers from 2022 and later describe contract trouble. One says the vendor wanted the remaining 8 months paid before handing over the practice’s data; the 2026 reviewer describes a 30% price hike under an existing contract to keep functions.
- Lag and bugs. A few reviewers mention lag, and a few mention glitches, one after updates.
- Migration. One reviewer in 2019 says the most important data from the old system didn’t come across.
Read these with the dates in mind. Most of the Capterra reviews are from 2017 to 2020, and only one is from after 2023. Every review dated 2022 or later gives 4 stars or fewer.
Who it’s for
tab32 fits a solo or small practice that wants a browser-based PMS with a public base price and no server, especially a new practice that has no data to move. The vendor says a new practice can go live in as little as 2 to 3 days, and a practice migrating from another system should plan for 2 to 4 weeks.
If your team sends many claims a month, work out the per-claim and attachment fees before comparing it with a flat-priced system. If your clinical team relies on high-quality imaging, ask whether you can test imaging before you commit, since X-ray setup isn’t part of the free trial and imaging is where several reviewers had problems. Groups with several locations would look at Summit, which has custom pricing, so the public numbers here don’t apply to you.
FAQ
How much does tab32 cost?
tab32 Alpine costs $125/mo in Year 1 and $225/mo from Year 2, per the vendor’s pricing page checked October 21, 2026. Claims cost $0.20 each, attachments $0.50 per claim, and the home page lists eligibility checks at $1.25 each. Summit for groups has custom pricing.
Is tab32 FDA cleared?
We found no FDA listing under tab32’s name in the 510(k) and PMA databases, searched October 21, 2026. The vendor’s pricing page says its coming AI Imaging add-on is FDA-cleared but doesn’t name the manufacturer or a clearance number, so ask the vendor for it.
Does tab32 sign a BAA?
The saved vendor pages don’t say. The vendor says tab32 is HIPAA-compliant and SOC 2 Type II certified, with encryption at rest and in transit. Ask for a signed BAA and the SOC 2 report before moving patient records.
Can I switch to tab32 from Dentrix, Eaglesoft or Open Dental?
Yes, the vendor says it migrates data from Dentrix, Eaglesoft, Open Dental, Curve Dental, Denticon, SoftDent and 20+ other systems. The migration covers the last 2 years of appointments and the linked patients, insurance, treatment history and X-rays. One Capterra reviewer in 2019 says key data didn’t transfer, so confirm what moves before you commit.
Does tab32 work with my X-ray sensors?
The vendor says tab32 connects with most imaging sensors, naming Dexis, Schick and Planmeca. A separate imaging migration is available for practices on a standalone system like Dexis, priced per imaging system instance on request.
What does tab32’s AI do on X-rays?
The vendor says PiAI detects conditions on X-rays, suggests treatment options and gives a second opinion at the chair. We found no FDA listing under tab32’s name for it. Treat any AI finding as a second look; the diagnosis is the dentist’s.
How this review was put together
We didn’t use tab32. This review is built from five tab32 pages (home, platform, solutions, pricing and a blog post on cloud PMS features), searches of the FDA’s 510(k) and PMA databases through openFDA, and the 41 tab32 reviews on Capterra, dated February 12, 2017 to July 23, 2026. All sources were checked on October 21, 2026. We sorted the reviews by theme and only report a theme when the review text states it; the quantifier words follow the counts. Most of the reviews are from 2017 to 2020 and come from dental offices. No PubMed search was run for this product, so there is no research section.
Sources
- tab32: Cloud-Based Dental Practice Management Software (home page), accessed October 21, 2026
- tab32: Pricing, accessed October 21, 2026
- tab32: Platform, accessed October 21, 2026
- tab32: Solutions, accessed October 21, 2026
- tab32 blog: Features of Cloud Dental PMS and EHR, accessed October 21, 2026
- openFDA device API (510(k) and PMA databases), accessed October 21, 2026
- Capterra: tab32 reviews, accessed October 21, 2026
